Answers to Frequently Asked Questions about ILLiad| Answers to Frequently Asked Questions about ILLiad |
ILLiad is an Automated Online Interlibrary Loan System, which allows us to obtain books, articles, ERIC
documents and book chapters from Libraries in the United States and around the world.
The system provides up to date information about requests -- old and new -- anytime.
Your account is available remotely with your Fisher email and password.
Current St. John Fisher College undergraduate students, faculty and staff are eligible to use Interlibrary Loan.
The following materials can be requested through Interlibrary Loan:
There is no charge for current St. John Fisher College undergraduates, graduates, faculty and staff.
There are many factors that affect each Interlibrary Loan transaction however, for the majority of items
it generally takes 5 – 7 days. Locally held materials may arrive sooner. More obscure material
may take longer. YOU CAN SPEED the processing of your request by filling out the Interlibrary Loan Request
form completely and accurately. If you have a deadline, be sure to put the latest possible date you can still
use the material on the request form. The Interlibrary Loan Staff will make every effort to get your materials in time.
Illiad will automatically notify you at your Fisher email account only when your material arrives.
Keep checking your email for updates! You may pick up your items at the Reference Desk any time the libary is open.
Click here for updated library hours.
Should you forget your SJFC network userid and password, please contact the Office of Information Technology at (585) 385-8016 or email support@sjfc.edu.
Selecting the “View/Renew Checked Out Items” options on the ILLiad Main Menu can make renewal requests for ILL books. Please check the ILLiad sticker first on the front of the item you wish to renew to ensure that the book is eligible for renewal (not all are). The ILL staff will be contacting the lending library regarding your renewal. We will contact you ONLY if the lending library DENIES your request. If your request is denied, you will have to return the book immediately; however, you may place a request for the ILL office to obtain a copy of the material from another library.
You are responsible for ILL materials from the time they are taken out of the library until they are checked back in. If the material is lost or damaged while in your possession, you must pay any repair, replacement or processing fees that the lending library charges. Always return the ILL materials at the reference desk.
What computers must I use to gain access to ILLiad?
Illiad can be accessed from any computer on or off campus. However, for remote access, you must have a current email account.
By having a username and password, you can access confidential information related to your ILL requests.
You will need a Web browser that can handle forms, tables, and preferably, one that can handle frames. We recommend either Netscape Navigator version 3.0 or greater or Microsoft Internet Explorer version 3.0 or greater.
Yes. If you are concerned about the security of your ILL requests, it is a good idea to EXIT from the Web browser before you leave the workstation. This prevents the Back button from accessing pages you were using.
Only the Interlibrary Loan staff can see your requests.
You can contact the ILL office by phone (585) 385-8106 or email ill@sjfc.edu . Our office hours are Monday – Friday 8:30 am – 4:30 pm EST.
No. Paper request forms will no longer be available or accepted because ILLiad is a totally electronic system.